Photo Mugs FAQ
Q: Can you turn any photo or design into a Photo Mug?
A: Yes we can make printed photo mugs using any image, quality permitting, providing that the image is your own, or you have permission of the copyright owner.
Q:Are your digital photo mugs dishwasher safe?
A: Yes. Our photo mugs have the hardest coating available on the market, which makes them safe for dishwasher use. However please note, that over a long period of time, photo mugs are likely to deteriorate slightly in image quality, but with our mugs any degrading over time is going to be very subtle.
For instance, if you send a rectangular image, we will have to make
colour. If you don’t mind this, then we can work with any shaped image,
If you are unsure about the shape of your images, please telephone
Q: What file size do I need to send?
A: Usually The bigger the better. The printable area on a photo mug is relatively
small in comparison to our large jigsaw puzzles & photo canvas printes for examlpe, so unless your image is particularly small, it will more than likely be OK for printing onto a mug.. If we think your image is too small
If you’re unsure, just give us a call on 01625 876618.
Q: What are the photo mugs made out of?
A: Our photo mugs are high quality ceramic mugs.
Q: What printing process do you use?
A: We use the Dye Sublimation printing process to print our photo
Dye sublimation is a permanent process used to print stunning high
means that it does not wash, or run off.
Also – because the print is in the surface – not on it – you cannot
This is why it is important that we use a high quality hard coating on our blank mugs, as the image is dyed into the surface of the coating. There are cheaper blank mugs available which use a lesser quality weaker coating, we opt to use the higherst quality coated blank mugs available.
Q: Can I post you my standard pictures?
A: While we prefer to work from digital images, if you do not have
mail) and we will send then back to you with your personalised photo mugs.
Any more questions about our personalised photo jigsaw puzzles? Just give us a calll on 01625 876618, or email us
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