How long will it take for my personalised gift to arrive?
We endeavour to complete & dspatch orders within 1-2 working days of ordering, however lead time changes depending on workload. If you require your order urgently, either contact us first to tell us when you need it for, so that we can confirm this is possible.
I paid for next day delivery, so will I get the order the next day?
Please note that it is next working day delivery, so if we dispatch on a Friday, you will get your order on the Monday, not the Saturday. However, next working day delivery refers to the delivery service only, it doesn’t mean if you order on Monday you will get it on Tuesday. We hand produce personalised gifts, they are not off the shelf products, so this isn’t like ordering from Amazon or another online retailer, we need a bit of time to produce your product for you.
Also just keep in mind what day and what time you place your order, if you order at 6pm on the Monday eve, for example, we won’t get this into our production queue until the next day. Also we don’t work weekends, so if you place an order on a Saturday or Sunday, or a Friday evening, it won’t hit our production queue until the Monday morning.
If in doubt, it’s always better to contact us first and ensure that we can meet your deadline.
Standard p&p prices:
Royal Mail Second class 2-3 day: £3.99
Canvas Prints: DPD Timed Delivery Slot Next Working Day: £6.99
Delivery outside of mainland UK:
If you are in Northern Ireland, Republic of Ireland, Isle of Man, The Scottish Highlands or Islands, The Scilly Isles, Channel Isles, Isle of White or anywhere outside of mainland UK – please select “print order form” at check out, and call us on 01625 876618 to arrange delivery, and we will take payment over the telephone via credit or debit card once we have quoted you for delivery.
Please call or email for any Shipping / Delivery questions
All of our prices (except for Vat Exempt items) include VAT at 20%
We accept payment via all major credit & debit cards, including Visa, Mastercard, Switch / Maestro, Solo and Paypal. We do not accept American Express.
- Hand Made in Cheshire
- Fast Production Times
- High Quality Products
- Fast Delivery
Poynton Industrial Estate
Tel: 01625 876618
Fax: 01625 879529
Monday – Friday, 9.00 am – 5.00 pm
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All rights reserved.
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